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Privacy Policy

Your privacy is important to Stickerworm. We realize that visiting Stickerworm.co.uk (the "Website") requires trust on your part. We value your trust very highly and pledge to you, our customer, that we will work to protect the security and privacy of your personal information.

1. Personal information collected

We collect personal information that you choose to provide voluntarily when using the Website. This information includes your name, email address and a password when you create your Stickerworm Account. While you can browse our online store without opening an account, you will need to create an account in order to make purchases and take advantage of certain features. We may also ask for personal information when you contact our Help Desk. This will allow us to protect your confidentiality by verifying your identity.

Stickerworm does not knowingly collect personally identifiable information from individuals under 13 years of age who visit the Website. If a person under 13 years of age has provided Stickerworm with personally identifiable information, we ask that a parent or guardian immediately contact Customer Service for assistance.

Purchase Information

When you make a purchase using a credit card, we collect your name and billing address for the card, the card type, number, and expiration date. We collect this information in order to verify your billing address. We also collect information that allows us to ship your purchase and keep you informed of the status of your order. This includes your email address and the name, address, and telephone number of the intended recipient(s).

If you created an Stickerworm Account, you can choose to save your billing information for one or more credit cards in "Your Account". You may change or delete this saved information anytime. Simply go to Your Account, log-in with your username and password and edit whatever personal information you wish.

Cookies and other computer information

When you visit the Website, you will be assigned a "cookie" (a small, unique identifier text file) to be stored on your computer's hard drive. The purpose of the cookie is to identify you when you visit the Website so that we can enhance and customize your online shopping experience.

You can choose to shop on the Website without cookies, but without these identifier files you will not be able to take advantage of certain features of our site. These features include remembering your password (so you don't have to log in each time you visit), storing your Order for later use and, in the future, providing a more personalized shopping experience. To shop without cookies, you can configure your browser to reject all cookies or notify you when a cookie is set. (Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences.)

We also collect certain technical information from your computer each time you visit a page on the Website. This information may include your Internet Protocol (IP) address, your computer's operating system, browser type and the address of a referring website, if any. We collect this information to enhance the quality of your experience during your visit to our site.

Other times we may collect personal information

From time to time, Stickerworm may conduct surveys and contests via our Website, email, or other forms of media. If you choose to participate, we may request your name, email address, mailing address and other personal information. We will use your email address to respond to your questions, suggestions, and/or requests for assistance in using our site.



2. Use of your personal information

Information we collect on the Website may be used to enhance your shopping experience in the following ways:

    Deliver merchandise that you purchase online
    Register you as a member of Stickerworm
    Bill your credit card for your purchases
    Confirm your shopping orders
    Respond to your customer service inquiries or requests
    Notify you about sales and specials, as well as offers that compliment your shopping experience, unless you choose to opt-out of such communications
    Find and stock the products you want
    Customize your shopping experience




3. With whom we share your personal information

We never sell or rent your email address to unaffiliated companies. We may use your email address to send you messages that describe new items, sales, specials and other offers that we think will be of interest to you. If you would like to opt-out of receiving these emails from Stickerworm or its affiliates, please click on Your Account, log-in, go to Account Section, and follow the instructions outlined in the Notification Options section.

We also do not sell other personal customer information to unaffiliated third-parties. We will share personal customer information that we collect only with Stickerworm affiliates, agents, representatives and trusted service providers for the limited purposes of fulfilling customer orders; offering certain products and services in connection with the Website; offering products or services which we believe you may be interested; communicating to customers; providing customer service; enhancing and improving the customer shopping experience; and providing a personalized shopping experience and completing credit card transactions. We may use or share with our strategic partners and affiliates, aggregated demographic and statistical information. This information is not linked to any personal information that can identify any individual person. Stickerworm may assign or transfer any or all of your personal information to the relevant third-party in the event of a reorganization, merger, or sale of the assets of Stickerworm.

Aside from the purposes described above, we may also disclose your personal information in special circumstances if required to do so by law, court order or other governmental authority or when we believe in good faith that disclosing this information is otherwise necessary or advisable, including, for instance, to identify, contact, or bring legal action against someone who may be causing injury to or interfering with the rights or property of Stickerworm, another user or anyone else that could be harmed by such activities.


4. How you can control the use of your personal information

Creating a Stickerworm account lets us provide a better shopping experience for you and allows you to make purchases more conveniently without having to re-enter your payment and shipping information each time you make a purchase on our site. Although you must create an Stickerworm Account in order to purchase Stickerworm products, it is not necessary to open an account to visit our site.

As an existing customer, you can modify your personal information anytime. Simply go to Your Account, log-in with your username and password, then click "Contact Information" and edit whatever information you wish.

Do not share your password with anyone. Other than requested on the Website, Stickerworm will never ask you for your password.


5. How you can decide what marketing communication you receive from us

We may periodically send you email messages describing new items, sales, specials and other offers that we think will be of interest to you. If you would like to opt-out of receiving these emails from Stickerworm.co.uk, please click on Your Account, log-in, go to "Account Section", click on "Notification Options" and remove the check in the box next to the "Sales & Specials" notification option. You can also opt-out of receiving these messages by clicking the "Unsubscribe" link in the email message itself.

The only email messages you will receive from Stickerworm when you elect not to receive informational emails will be to confirm any purchases you make on our site, let you know your order has been shipped, respond to your Help Desk inquiries and to answer any other questions you may have about our site. We may also need to send operational emails to inform you of any changes to our site that might affect your personal information, or to announce product recalls.





Thank you for your support of our policies.

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